The staff are great. Front counter staff were very helpful and always pleasant. We stayed a week and did not need a daily clean, but cleaners would deliver new towels daily and clean whenever we asked. Hotel and rooms are very clean. Location is very convenient, being a short walk to train station and shopping malls. Has good access for taxis to pick up and drop off. Rooms are good size and suitable for a longer stay and price was very reasonable. Cheap enough to get multiple room when travelling with family and staff will locate rooms as close as possible. Great and large common area near reception where you can bring meals and meet with friends. Bathroom good size with soaking tub and choice of bath salts.
Peter
Juni 2025
Despite the building being surrounded by construction, I did not hear a sound when it came to sleeping. Right next to the train station, so location was perfect. An 8 minute walk to the airport limousine bus, close to awesome department stores. Room was spacious, quiet, comfortable and perfect for my stay. Wonderful staff.
Helen
Juni 2025
This is a new fairly probably a new hotel, at least the room design is pretty modern. The location was great very close to sannomiya station. The room was fairly big and value for money was good. It was very clean and the bed is very big.
Gale
Juni 2025
Brenza Hotel was in a quieter part of the city, even though it was very close to Sannomiya Station. The room was much more spacious than the other hotels we stayed in throughout our trip in Japan. The breakfast offered was delicious and hearty, although a bit on the pricier side. We loved that it was across the street from Round One, where we bowled and played arcade games to celebrate our son’s birthday!
Yuka
Januari 2025
Brenza Hotel is a great choice if you're looking for a clean, comfortable, and well-located place to stay. The beds and pillows were excellent, and we appreciated that the windows could be slightly opened, so the room didn’t rely solely on air conditioning. One unexpected highlight? The coffee at breakfast was exceptional—easily the best we had compared to other accommodations. The staff was friendly and polite, making our stay even smoother.
Eline
Maret 2025
The staff were lovely and check- in was easy. The room had very comfortable beds and was a good size for Japan. It definitely exceeding our expectations. The price was so reasonable we booked an extra night so we could relax before we had to catch our flight the next evening. It is in a great location so close to Sannomiya station to catch the Portliner and pick up the Kobe to Kansai airport bay shuttle. This was a great way to get to the airport and was much cheaper than catching a train or bus. Plenty of places to shop and eat close by.
Sheridan
September 2024
Brenza location is superb. Right behind is DAIEI Shopping complexe which consist of AEON FOOD STYLE. Lawson just right below. Opposite the main street located McDonalds. Beside and walk for 3min you can reach M'int Kobe shopping complexe + M'int Kitchen street (many restaurant). M'ing Kobe also directly connect to DAIEI. HANKYU is just nearby. Not to mention walking distance to Sannonmiya Station (around 7min). Enter the underground via A23 (staircase only) for easy access to the Sannonmiya Station for JR and Hanshin Line. Staffs are helpful and friendly. No problem to communicate in english. No problem for lugagge storage before and also after checked in. If you are lucky mayb you might be assigned to your room earlier when the room has been cleaned. My room come with "Eco Stay", which means only change of bath towel and also clear rubbish bin. I found this suffix for my style and its do help to preserve our mother earth. By the way it can help you to cut down your travel expenses slightly. Room is clean with nice bed. Sufficient space for 28inch and also 24inch luggage to be open on the floor (I booked twin bed room). Bath water pressure is good. Room size is consider big for Japan Hotel standard. My room has a decice to allow room ventilation (beside using the bathroom "24 hours on" ventilation fan) which I like it, anyhow the outside noise might enter your room. It can be shut to reduce/ isolate the outside noise. Would definitely book again when comeback to Kobe. Thank you! Besides...Kobe is a lovely town. Thank you Brenza Hotel!
Chee
November 2024
Room was probably larger than others of the same price point that I’ve stayed in Japan. Staff were excellent! Ammenities bar was well stocked and included drip coffee bags which was hugely appreciated. Coin laundry on 5F was excellent value - self-dispensing detergent machines worked a treat - my 3 kg load was washed and completely dry! There was a microwave and ice machine in the laundry room. Location was excellent for those who need to catch the Airport Limousine coach to KIX. Venture into the basement labyrinth and there are endless eateries and shopping.
Sylvester
Desember 2024
The hotel was near Sannomiya and Kobe-Sannomiya stations, allowing us to travel to various attractions without navigating so much, and right across from Round 1 which we could easily drop by on the way back. So many restaurants to try and shopping that could be done nearby as well. We also liked having new sets of towels and pyjamas provided daily and the charging ports at the bedside.
Clyde
Juni 2024
I stayed at this hotel just for a night, moving from Osaka to Hiroshima. For travellers, the location is extremely convenient, since it's a few minutes walking from the JR station (and it's well connected also to the Shinkansen - bullet train - station). The bed was very comfortable and the room was also quiet. Curtains shield well the light coming from outside (in case your sleep is sensitive to daylight).
Brokemolotov
April 2024
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